These terms govern your use of the Lumotala website and the Founding 20 application process. They are written in plain language on purpose. If anything here is unclear, ask us and we will explain it before you rely on it.
Lumotala ("we", "us") is a South African managed digital infrastructure platform for businesses, currently in its pre-launch phase.
These terms govern two things: your use of this website, and what happens when you apply to the Founding 20 programme. They do not govern any paid Lumotala service. Paid services are governed by a separate written service agreement, described in section 6.
You are welcome to browse, link to, and share this website. In return we ask that you do not:
The content on this site is provided for information. We work to keep it accurate and honest, and we correct mistakes when we find them, but the site is provided as is and we do not warrant that every detail is complete or current at every moment.
Applying to the Founding 20 programme is free. Submitting an application does not create a contract, does not reserve a place, and does not commit you to buy anything or us to provide anything. Specifically:
Prices shown on this website for Founding 20 members are calibration prices, stated in South African rand. A price only becomes binding when it appears in a signed service agreement. For founding customers, the service agreement provides for a 90-day calibration period from onboarding, during which we measure the real cost of running the plan. The price is then confirmed in writing and locked for 24 months from confirmation, as the agreement will record.
Before any paid Lumotala service begins, you receive a written service agreement that sets out the service scope, service levels, billing, data protection, and termination terms. Nothing on this website, including module descriptions and plan summaries, is an offer capable of acceptance or a promise of specific service levels. If this website and a signed service agreement ever differ, the signed agreement wins.
The Lumotala name, logo, website design, and website content are our property. You may quote or share excerpts with attribution. You may not copy the website wholesale, use the Lumotala brand to imply endorsement, or register confusingly similar names or marks.
To the extent the law allows, we are not liable for loss arising from your use of, or reliance on, this website or its content. This limitation does not exclude liability that South African law does not permit us to exclude, and it does not apply to the service agreement, which contains its own negotiated liability terms. Nothing in these terms limits your rights under the Consumer Protection Act where it applies.
How we collect, use, protect, and delete personal information is set out in our privacy notice (POPIA). If these terms and the privacy notice ever appear to conflict about personal information, the privacy notice wins.
These terms are governed by the law of the Republic of South Africa, and South African courts have jurisdiction over any dispute about them.
If we change these terms, the new version is published on this page with a new version number and effective date. Continued use of the website after a change means the new version applies. Questions about these terms go to apply@lumotala.co.za; privacy matters go to privacy@lumotala.co.za.
No. Browsing the website is free and creates no obligation of any kind.
No. An application is not a contract. It does not commit you to buy anything or Lumotala to provide anything, and you can withdraw it at any time by emailing apply@lumotala.co.za.
Only when both sides sign a written service agreement after the onboarding conversation. That agreement, not this website, creates the obligations on both sides.
No. Prices shown for the Founding 20 are calibration prices. A price becomes binding only in a signed service agreement, where it is confirmed after a 90-day calibration period and then locked for 24 months from confirmation.
In the written service agreement provided before any paid service begins. This website deliberately does not promise specific service levels, because honest commitments belong in a signed document.
Yes. Every application is read by a person and answered within three business days, but acceptance is at Lumotala's discretion, and places are confirmed in conversation.
Yes, excerpts with attribution are welcome. Copying the website wholesale or using the Lumotala brand to imply endorsement is not allowed.
The law of the Republic of South Africa, with South African courts having jurisdiction.
The new version is published on this page with a new version number and effective date. Material changes that affect existing applicants are also communicated by email.
Email apply@lumotala.co.za for anything about these terms, and privacy@lumotala.co.za for anything about personal information.